Issue ID | 1692293 |
Internal NHTSA # | 11360564 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | GRAND CARAVAN |
Model Year | 2016 |
File date | 01/08/20 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | Both the left and right side sliding doors of our 2016 dodge grand caravan sxt will not open because of defective solenoid valves inside the doors. We are unable to open the sliding doors electronically (push buttons or key fobs) or manually, due to the failed door actuator valves. As a result, the sliding doors are completely inoperable and stuck in the closed position. Occupants could easily be trapped in an emergency since they would have to climb into the front seat, or crawl out the rear hatch to exit the vehicle. This is a major safety hazard. The sliding doors started making a loud noise when we used the key fob to lock the doors. After a week or so, the loud noise stopped and the doors would no longer operate. Our vehicle is past the warranty date and the dealer states the repair is in excess of $2,300. We had the same issue with our 2007 grand caravan as well. |
Vehicle Mileage at Failure | 80000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ANTIOCH, IL |
VIN pattern | 2C4RDGCG9GRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |