Issue ID | 1505648 |
Internal NHTSA # | 11140838 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | GRAND CARAVAN |
Model Year | 2016 |
File date | 22/09/18 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | The driver's side rear sliding passenger door is permanently locked shut. Either fault actuator or locking mechanism. Will not open manually nor with key fob. Presents danger entering and exiting the vehicle with kids in case of emergency. Many consumers with similar issues per google search of same problem. Appears to happen frequently when vehicles are just past manufacturer warranty. Car was stationary in a parking lot and couldn't open to get child out. Had to climb in through the back. I will be forced to have dealership fix/replace as car is too new for secondary market part replacement or mechanics, at a cost of over $1100. |
Vehicle Mileage at Failure | 37000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | FONTANA, CA |
VIN pattern | 2C4RDGCG3GRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |