Issue ID | 1660543 |
Internal NHTSA # | 11324197 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | GRAND CARAVAN |
Model Year | 2016 |
File date | 24/04/20 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | I loaded all of my children in my van to go do a walmart pick up. All of the doors were working fine. We got home from doing our pick up, and the back driver side door would not open. All of the children had to get out of the other side, and climb over a baby car seat. We tried to get the door open from the inside, and the outside, we tried to disengage the locks, but it seems as though they are permanently stuck. If i get into a wreck, this is a safety hazard. Simultaneously, the door on the passenger side in the back will not lock at all. These are both hazards which should be recalled, and fixed immediately! I believe it has something to do with the electrical system, however i am no mechanic. I am not the only one who has had this problem, i have been researching the problem and there are many. I just want to drive a car that is safe for my children, and my van has less than 50k miles on it, i bought it brand new off of the lot. This should not be a problem i am experiencing. |
Vehicle Mileage at Failure | 48000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | LEXINGTON, NC |
VIN pattern | 2C4RDGBG7GRXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |