Issue ID | 1466165 |
Internal NHTSA # | 11092776 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | JOURNEY |
Model Year | 2016 |
File date | 05/05/18 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | The rear right side passenger window isn't working. For a while it was rolling up and down slowly, and seemed to be sticking. After a couple of weeks it got worse, we locked the windows and wouldn't allow the kids to roll down their windows. There were 3 times where we thought the window wasn't going to work at all. We were out of state and after rolling the window down it wouldn't go up. We had to park our car overnight two times at our hotel with the window down because it wouldn't go up. Just recently it stopped working all together. My son rolled the window down and had his upper torso (head) leaning out the window. We weren't in motion (parked) and the way his hand was positioned on the window button it pushed it up, it started rolling up and when he noticed he had got squished between the window itself and the upper frame of the door. He realized his hand was pushing on the window button and took his hand off and tried to roll it back down.... It wouldn't budge. He started yelling for us and we went and shoved the window down with our hands while trying to use the window button to roll it down, it moved very, very, slowly. We were able to get it all the way down and now it wont go back up. Its been rolled all the way down for 4 days now. Sigh.......... Currently looking at mechanics to try and fix the problem. |
Vehicle Mileage at Failure | 70000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MOAPA, NV |
VIN pattern | 3C4PDCBG7GTXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 1 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |