Issue ID | 1542520 |
Internal NHTSA # | 11183524 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | DODGE |
Model | JOURNEY |
Model Year | 2016 |
File date | 11/05/18 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | 5-10-18 had to bring my vehicle in for a new tire and prior to the tire, the abs light would intermittently pop on and off. This would happen mostly after i started the vehicle and after backing up and traveling a few feet, it would sound and feel like it would catch and grind, then release after traveling about a mile, it would go off. When i brought it in to get the tire replaced, i asked them to look at it, they said the abs light was coming on because the battery was faulty and they replaced the battery. (i think maybe they just reset something) i asked them to give me an itemized list of parts changed for the work, and i never received it. I only received the invoice for the tire. Now.... Rear ended in dec 27, 2018 - between the accident and time it took holidays/insurance to get me an appointment with dealer, the abs light started to pop on again and the radio screen grayed out and came back on(so far that has only happened once). My husband let them know to check that as well because there was impact damage on the left front bumper and dealer only repaired the damages reported by adjuster and didn't address the abs/radio issue. So..... Now what? Feel like they just put a band aid on it until the warranty ran out and then again after damage sustained in an accident that was not my fault. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | PRAIRIEVILLE, LA |
VIN pattern | 3C4PDCGG0GTXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |