Issue ID | 458733 |
Internal NHTSA # | 10054717 |
Manufacurer | CHRYSLER GROUP LLC |
Brand | DODGE |
Model | STRATUS |
Model Year | 2003 |
File date | 20/04/03 |
Component | STRUCTURE |
Product type code | VEHICLE |
Description of the problem | 2003 stratus sxt. Numerous water leaks. I bought this car brand new in march 2003. By april it had a really strong mildew smell. It was found to have a water leak in the trunk(after they tore apart the front of my car looking for the leak). They wanted to shampoo the carpet, i made them replace the carpet. Since then the car has been back to in the shop 3 other times and they have found 7 other water leaks. I am extremely disappointed with this car help!!!!!! I've tried to talk to the manager at hendrick dodge where i bought the car, but he was a complete jerk. I've tried contacting the manufacturer, but they say that since the leak was repaired there is nothing they can do. I can understand maybe 1 leak but 8? Give me a break, what ever happened to customer service? I have been a long time dodge person, but i think after this they will not get anymore of my business. Thanks, mda in nc. *la |
Vehicle Mileage at Failure | 900 |
Number of Occurences | 8 |
Source of the issue | NHTSA WEB SITE |
City and State | FUQUAY VARINA, NC |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 06/03/03 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | AUTO |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | HENDRICK DODGE |
Dealer's telephone number | |
Dealer's city | CARY |
Dealer's state code | NC |
Dealer's ZIP code | 27511 |