Issue ID | 1292251 |
Internal NHTSA # | 10875706 |
Manufacurer | Chrysler (FCA US LLC) |
Brand | FIAT |
Model | 500E |
Model Year | 2014 |
File date | 27/05/16 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | It's a pure electric car. The plug on the 110v charger often heats up. It burned/blackened two of the outlets where i normally charge the car in two different homes. It got to the point where one of the prongs of the charger plug was falling out. I felt there was a safety hazard of either the prong getting stuck in the outlet or a possible fire. The dealer is far away so i hesitated in bringing it in. But i began to be worried as i smelled the burning plastic in the morning when i came to unplug the car. When i finally brought the car in, the service manager originally told me it was my fault and to go home with the broken charger as i was required to have a 30amp, 110v outlet. In reality there are no 110v 30amp outlets and the charger is rated at 12amps and the manual says 15 amp outlet (which is the standard outlet). After i insisted, they finally decided to change the charger but told me they wouldn't do it again. On the invoice they stated the charger was defective. I have included a copy of text messages between myself and the service manager as well as invoice for the repair where they state the charger was defective. |
Vehicle Mileage at Failure | 20722 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SANTA BARBARA, CA |
VIN pattern | 3C3CFFGE3FTXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |