Issue ID | 1416796 |
Internal NHTSA # | 11039187 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | C-MAX |
Model Year | 2013 |
File date | 18/10/17 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2013 ford c-max. The contact heard an abnormal grinding noise in the gears of the vehicle. The contact informed sonora ford (13254 mono way, sonora, ca 95370; 209-532-5593), but the cause of the failure could not be identified. The contact was informed that there was no failure. While driving approximately 60 mph, the vehicle suddenly stalled. The contact was able to coast the vehicle to the shoulder of the bridge. The contact attempted to restart the vehicle, but it failed to start. The vehicle was towed to veracom ford (790 san mateo drive, san mateo, ca 94401; 650-340-7199) where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened case number: 13370483. The contact was advised to file a complaint with nhtsa. The approximate failure mileage was 55,000. |
Vehicle Mileage at Failure | 55000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | ANGELS CAMP, CA |
VIN pattern | 1FADP5AU5DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 05/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 60 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |