Issue ID | 1493152 |
Internal NHTSA # | 11122861 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | C-MAX |
Model Year | 2013 |
File date | 24/08/18 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Before 50,000 miles steering went from intermittently having no power to continuously having no power. Usually power steering is absent at start-up. Vehicle displays "service power steering" message. Obd2/can throws a pscm - power steering control module u3000 cm control module code. Steering would occasionally not work under warranty - asked at ford if there were steering recalls and told there were none. I did not escalate because turning off the car one or more times would reset. Now that the car is outside of warranty, no action i can take, (such as restarting the car or clearing the error code) will reset the steering. Steering effort is much higher than any non-power steering car or old truck i have ever driven. The failed pscm (power steering control module) does not appear to exist as a stand-alone part. Ford tells me ~$700-$800 if steering column, or $2300 if rack and pinion need replaced. Hours spent searching for the part to do my own repairs has not given me a single part number that relates to the specific problem. This all seems to be part of fords trouble prone and hugely expensive epas (electronic power assisted steering) system. Epas has had recalls in more popular ford models, such as recall 15s18 beginning july 20, 2015. I suspect low production quantity cars such as the hybrid c-max likely have a similar failure rate, but it isn |
Vehicle Mileage at Failure | 49315 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | MACOMB, MI |
VIN pattern | 1FADP5BU8DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 05/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |