Issue ID | 1690898 |
Internal NHTSA # | 11355556 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | C-MAX |
Model Year | 2013 |
File date | 29/07/20 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Electric steering rack failed causing no power steering. Symptoms started with intermittent locking. Luckily the vehicle was at the dealership to replace faulty high energy battery pack still under warranty. Reprogramming did not correct the issue. It appears ford had a recall for higher production models using the same rack but not for c-max which had low production. Major safety hazard to lose steering capability. |
Vehicle Mileage at Failure | 79678 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | WALESKA, GA |
VIN pattern | 1FADP5CU7DLXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 05/07/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 5 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |