Issue ID | 204454 |
Internal NHTSA # | 718762 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | CONTOUR |
Model Year | 1996 |
File date | 30/06/24 |
Component | ELECTRICAL SYSTEM:BATTERY |
Product type code | VEHICLE |
Description of the problem | Occasionally, when the vehicle rolls through a puddle, the steering will fail and the battery light will appear, with the engine almost stalling. This has happened with the car going as fast as 35 mph and as slow as 5 mph. The problem has been reported to the dealer on several occasions, and the dealer has reportedly contacted the manufacturer regarding this particular problem. Additionally, the first time the vehicle was taken back to the dealer to report the problem, the service personnel was aware that the problem existed with the specific model. After repeated returns to the dealer (at least three separate complaints), the dealer informed us that the problem was fixed and that the car was even "driven through several puddles" without any steering failure. The last time the vehicle was taken in was approximately august, 1999. The warranty has since expired, and the dealer says that it is our responsibility to pay to have the problem fixed. Unfortunately, we have taken the car back several times, and the problem still exists. On 02/13/00, the vehicle again experienced steering failure. |
Vehicle Mileage at Failure | |
Number of Occurences | 10 |
Source of the issue | NHTSA WEB SITE |
City and State | METAIRIE, LA |
VIN pattern | 1FALP65L0TKXXXXXX |
Was vehicle invloved in a crash? | |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 01/11/96 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | Y |
Number of cylinders | |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |