Issue ID | 529403 |
Internal NHTSA # | 10110741 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | CONTOUR |
Model Year | 1996 |
File date | 15/02/05 |
Component | ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH |
Product type code | VEHICLE |
Description of the problem | I own a 1996 ford contour [xxx] that the instrument panel lights and tail lights went out on. There was a recall on this item (recall 99s14) back in 1999. Upon bringing the car into an brookdale ford (brooklyn center, mn), they told me that they would fix the problem free of charge because it did not apply to my vehicle. I then called ford motor company customer relationship center. They told me that the problem was already fixed on my car (even though i never brought the car in for this service). They refused to help. Even if the recall was fixed on my car, the fact that the same two parts of my car (instrument panel and tail lights) failed, tells me that the recall repair was not done correctly.*ak *js information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6) |
Vehicle Mileage at Failure | 105900 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | FRIDLEY, MN |
VIN pattern | 1FALP6539TKXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 01/06/98 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | Y |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |