Issue ID | 198616 |
Internal NHTSA # | 716961 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | CONTOUR |
Model Year | 1996 |
File date | 30/06/24 |
Component | EQUIPMENT:AIR CONDITIONER |
Product type code | VEHICLE |
Description of the problem | Ac/heater/defroster/blower part that was defective has been recalled, but ford refuses to cover under this recall the a/c compressor, which failed prematurely. Chris early, at joe machens ford, columbia, mo, informed me that the compressor has nothing at all to do with the ac/heater/defroster/blower, and so, will not cover the work under this recall. I find it hard to believe that the a/c compressor has nothing to do with the ac/heater/defroster/blower and its problem (blowing air quite hard, but with none coming out the vents, and not heating or cooling the car/defrosting the window). Though i have had the car in 9 or 10 times to have the ac/heater/defroster/blower problem fixed, i still have trouble with it from time to time. Surely this kind of strain caused the a/c compressor to work harder, and be subject to undue stress and therefore immature wear and tear and ultimately failure. (even the service technicians expressed surprise at the earliness of the compressor failure). Please investigate this problem, since i have had trouble getting anywhere with ford in the past -- i still haven't gotten any sort of reply from ford as to my inquiries to their customer service department about the problem, which i registered in writing to them in august 1998. Thank you for your time and your work! *ak |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | COLUMBIA, MO |
VIN pattern | 1FALP65L7TKXXXXXX |
Was vehicle invloved in a crash? | |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/12/97 |
Was original owner? | Y |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |