Issue ID | 1465303 |
Internal NHTSA # | 11092145 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EDGE |
Model Year | 2010 |
File date | 15/12/17 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | Received recall (airbag) notice 12/017 that airbag could cause death after going off. Called ford dealer in january 2018 to make appointment to have fixed . They assured part would be there within next two months. Kept calling & getting reassured part would come in. Went to ford dealer in may2018, complaining not able to drive car with someone in passenger seat due to recall airbag notice threatening potential death. Here it is may 2018, having gone six months with no one able to ride in passenger seat, only to be told to ? Wait two more months!!?! Have always purchased ford in past, but have never been more angry with a dealership!! Plans are to drive dad to illinois from florida in may 2018! Please advise where to get recall fixes as soon as possible! Dad is 89yrs old this year and needs to ride in passenger seat! Recall must be fixed this week! Where can i get ford edge 2010 fixed asap? Vin [xxx] zip code 34223 (englewood, fl) please tell me where to go to get recall fixed before driving to illinois from florida (?) i don't want to report a death, so please tell me where to get recall (airbag) fixed!! Six months of this waiting and still no action is worth never buying a ford vehicle again. Ford has failed to deliver service, making it impossible to drive with passenger.. Upsetting and at best, bad service! Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 0 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | ENGLEWOOD, FL |
VIN pattern | 2FMDK3JC4ABXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |