Issue ID | 898254 |
Internal NHTSA # | 10440985 |
Manufacurer | FORD MOTOR COMPANY |
Brand | FORD |
Model | EDGE |
Model Year | 2010 |
File date | 01/12/11 |
Component | FUEL SYSTEM, GASOLINE |
Product type code | VEHICLE |
Description of the problem | High pitch noise coming from interior of vehicle. Highly audible outside of vehicle. Most prominent around the rear driver side wheel well. Source seems to be from fuel pump. The dealership in bentonville, arkansas has replaced the fuel pump twice to no avail. Have contacted ford customer relations without much success. There seems to be some type of systemic denial that the problem exists. Comments received were "it's normal for the vehicle or it's a characteristic of the vehicle." if true then we no longer to issue recalls on vehicle. We can simply say the above. Please google "fuel pump in ford edge or high pitch noise in ford edge". There seems to be a lot a chatter going back a number of years. This is not an isolated incident. Sustained interior exposure to this noise ringing in my ears and head has caused mild headaches. This is quite dangerous to myself and the general public as it could lead to distracted driving. Please investigate and encourage ford to resolve as soon as possible. |
Vehicle Mileage at Failure | 13000 |
Number of Occurences | 2 |
Source of the issue | NHTSA WEB SITE |
City and State | ROGERS, AR |
VIN pattern | 2FMDK4JCXABXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |