Issue ID | 1196901 |
Internal NHTSA # | 10732169 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EDGE |
Model Year | 2010 |
File date | 01/06/15 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | The brakes on my 2010 ford edge make a hissing noise when pressed. In addition, the brake pedal feels spongy and the car will only stop when you press the pedal all the way down to the floor board. This is a problem that ford is aware of, yet they refuse to cover the cost of the repair. Ford released a "customer satisfaction program 13n02" memo describing the exact symptoms that my car is showing and stated that the problem is with the brake booster system. However, the memo states that only certain 2010 vehicles are affected and mine is not one of them. I am terrified that one day soon, the car will not stop at all and my family and i will be seriously injured. We received a quote of approximately $1400 to repair the brake booster system. Ford is completely aware that the brakes on the 2010 edge are faulty, but they knowingly continue to place families in danger by not acknowledging that the brake defect is more widespread. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | JACKSONVILLE, FL |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
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