Issue ID | 1351471 |
Internal NHTSA # | 10947474 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EDGE |
Model Year | 2010 |
File date | 23/01/17 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | When applying the brakes, my car would make a hissing sound. Sometimes the brake would feel hard, but here recently the brake pedal had more of a spongy feel. This had been going on for several months without noticeable issues related to the braking performing. That was until yesterday. The hissing noise was still present and the pedal would go down all the way to the floor when applying the brakes. The vehicle was in motion and would not stop properly for me when i was approaching a stop sign. I had to pump the brakes in order for the vehicle to come to a stop. If the pedal was held down, a squealing noise then occurred. I researched online to see if this was a common issue with other ford edge owners, and i came across an extended warranty that ford released in 2014 titled, "13n02." the extended warranty talked about an issue that had been occurring in ford edge models made between 2010-2013. The description of the affected vehicles was spot on with what i had just experienced with my vehicle and i met the program terms due to my car being less than 10 years old and under 150,000 miles. I immediately brought my vehicle in to the local ford dealership to have my car repaired. To my surprise, the mechanic informed me that my vehicle was not covered based on my vin number. We then quickly discovered it was due to my car being built five days prior to the included date on the extended warranty. The warranty covered vehicles from may 3, 2010-march 28, 2013. My vehicle was made on april 28, 2010. The staff at the ford dealership could not believe this either. It is obvious that the dates on the warranty should be adjusted. I had to pay to have my brake booster replaced for the same service others were covered under warranty. This is a very serious issue and a major safety hazard that needs to be brought to ford's attention before people are killed related to this issue. |
Vehicle Mileage at Failure | 81000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | DOTHAN, AL |
VIN pattern | 2FMDK3JC5ABXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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