Issue ID | 1397936 |
Internal NHTSA # | 11013325 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EDGE |
Model Year | 2010 |
File date | 04/08/17 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | The brakes on the edge had an audible hissing sound when compressed both when the vehicle was in park and in motion. If the brakes were pressed multiple times in short order (i. E. In rush hour traffic) the response of the system would be inconsistent as it was sometimes "squishy" and other very hard. This seemed to affect the responsiveness of the system. Upon taking it to a mechanic, it was revealed that the brake booster was failing and would continue to affect the braking performance until replaced. After a little research, ford recall 13n02 was issued for 2010 - 2013 edges for brake boost failure. Ford rejected my claim stating that this vin number was good and not part of the issue despite the fact i had the same symptoms affecting the performance of the braking system and a professional mechanic diagnosed a failed booster as described in the recall. This issue seems to affect more than the vehicles named in the recall and it is a matter of safety when you cannot trust the performance and response of a vehicle especially on interstates with other vehicles traveling at high speed. The only fix is to replace the booster which will allow the brake system to function as designed. |
Vehicle Mileage at Failure | 73000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | FISHERS, IN |
VIN pattern | 2FMDK3JC7ABXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 55 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |