Issue ID | 869852 |
Internal NHTSA # | 10413502 |
Manufacurer | FORD MOTOR COMPANY |
Brand | FORD |
Model | EDGE |
Model Year | 2010 |
File date | 09/05/11 |
Component | VEHICLE SPEED CONTROL |
Product type code | VEHICLE |
Description of the problem | I purchased my 2010 ford edge the first week of may 2011. Within three days i noticed that the vehicle would accelerate suddenly, and the rpm would jump from 1500 to 3500, then back again. This happened several times. I called the dealership where i purchased the vehicle, and they stated i could take it to any ford service dept. I did just that and was told nothing was wrong with the vehicle. When i went to retrieve my newly purchased ford edge, there was a four inch gash in the right side of the hood. They denied that the gash happened at their service dept. When i pulled away from the service dept. The vehicle did the same surging forward and the rpm's jumped again. I called the service dept. Asap! They had me return immediately, and i went through hell to get a loaner car while my vehicle sat in the service dept through the weekend. On monday of the following week, the service dept mgr called me to let me know that they couldn't find anything wrong with the car. When i picked up the edge that evening, i had the serviceman ride with me. My edge did it again, and i demonstrated how it also did it while set on cruise. This was not a slip of my foot as assumed by the service mgr. They did not fix the issue, but only stated that this is normal for this vehicle. This is not normal when i'm subjected to an accident due to a surging vehicle. I was almost hit while merging as my edge would not immediately accelerate, then boom it shot forward where i needed to apply my brakes or hit the car in front of me. I still experience this surging at least three to four times a week. I'm waiting for my accident!!!!! *kb |
Vehicle Mileage at Failure | 29000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | MCFARLAND, WI |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |