Issue ID | 1138261 |
Internal NHTSA # | 10662959 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EDGE |
Model Year | 2014 |
File date | 27/09/14 |
Component | EQUIPMENT ADAPTIVE |
Product type code | VEHICLE |
Description of the problem | On 9-27-14, using adaptive cruise control on straight, 4-lane divided highway with no traffic in lane ahead or behind. Vehicle's brakes suddenly activated dropping speed from 74 to 50 mph. Taken to dealership 10-7-14 and issue could not be duplicated. Happened again on 11-11-14 with same roadway & traffic conditions, this time 55 to 50 mph drop. Taken to dealer on 11-20-14 and again no issues were detected with the vehicle. Contacted ford customer service who said to take it back again to generate a "hot line" complaint for an engineer to look at the vehicle. Took vehicle back 12-3-14 and left it so they could drive it for a few days and try to duplicate the issue (they supplied a rental). Called after 2 days and said an engineer "happened to be there looking at another vehicle so they looked at mine". No issue found, but they did a reset of the system. The entire time they had the vehicle, it was driven a total 6 (six) miles. Also, adaptive cruise is set as a default and cannot be changed. If you turn the "adaptive" feature off, it goes back when you start the vehicle again. |
Vehicle Mileage at Failure | 2300 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | NEWPORT, TN |
VIN pattern | 2FMDK3KC1EBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 74 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |