Issue ID | 1250747 |
Internal NHTSA # | 10818093 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EDGE |
Model Year | 2015 |
File date | 04/01/16 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | On january 4, 2016 the vehicle entered a safe mode in the middle of traffic. Without notice, while in motion and in the middle of traffic, the vehicle shut down; deployed the emergency brakes; and attempted to dial 911. It nearly caused an accident in the middle of a busy intersection. We promptly took the vehicle to the dealership, where they said the issue could not be replicated. The regional representative at ford customer service stated that if the issue could not be replicated ford would not be able to do anything else. The vehicle is brand new, with around 3000 miles. We are concerned about the vehicle and ford's unwillingness to address the issue. |
Vehicle Mileage at Failure | 3041 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | INDIAN LAND, SC |
VIN pattern | 2FMTK3G8XFBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 40 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |