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2015 Ford EDGE Power Train Problems, Complaints and Defects

Issue ID	1650988
Internal NHTSA #	11317068
Manufacurer	Ford Motor Company
Brand	FORD
Model	EDGE
Model Year	2015
File date	25/02/20
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	Mileage at event: 79,000 on 2/14/20 a rumbling noise from under the hood began when the vehicle was at idle, more pronounced at start-up, and the noise subsided when under power. Took to dealer on 2/20/20 and the mechanic could not diagnose the problem. Noise continued at start-up and when at idle. On 2/25/20 while traveling at 70 mph on the interstate, all propulsive power was lost yet engine could still rev and all power functions remained (steering, breaking, auxiliary power, etc.). Pulled off the road and turned engine off. Could not re-start vehicle and vehicle was towed to the dealer. Initial inspection showed that the flexplate had split into two pieces. One inner portion remained connected to the crankshaft, the other outer portion connected to the torque converter. (see attached picture of flexplate.) during the failure, the broken flexplate destroyed the bendix gear on the starter which was also replaced. In addition, the crankshaft seal was replaced which indicates an alignment issue may be the root cause. This is similar to previously reported complaints with nhtsa ids (11218798, 11194165, 111277542, 11204923) and related to ford service bulletin 19-2236 (dated 06 august 2019) as well as ford communication ssm 47398 (nhtsa id 10144200). Of the previous complaints, two have had repeat failures, likely indicating an inherent alignment and engineering flaw with the vehicle. Note that the 2015 ford edge was the first ford vehicle to have the 2nd generation 2. 0 l ecoboost gtdi with twin-scroll turbo. I believe that this is just the beginning of flexplate failures as more 2015 - 2018 ford edges reach the ~75,000 mile mark. Safety comment: the vehicle was in motion at 70 mph when i heard a loud crack and lost all propulsive power. While i was able to safely glide to a stop, this could have been more dangerous at a high traffic time.
Vehicle Mileage at Failure	79000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	RALEIGH, NC
VIN pattern	2FMTK4K99FBXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	30/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	70
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KNAFT4114A5826612 KMHDH4AE2EU032004 JF1SG65674H713186 W1K1183122N104243 WV1ZZZ7HZ6H084291 WBAVB73557PA88531 TMBCC61Z758019898 VF3BZWJYB86089031 LWLDAANK2ML004720 LYVUZL5ACNB023400 1GCGTBEN0K1132744 JF1GT7KL5MG121410

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2015 Ford EDGE Power Train Problems, Complaints and Defects, Recalls and Failures

2015 Ford EDGE Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?