Issue ID | 1697462 |
Internal NHTSA # | 11364413 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EDGE |
Model Year | 2015 |
File date | 01/09/20 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | This is a re-occurrence of the issue reported as nhtsa complaint 11317068. On 09/01/2020, a distinct rattling suddenly occurred when driving the vehicle. Given that this is the exact sound that occurred six months earlier with the flexplate failure, i immediately drove to the dealer. (the first event ended in a catastrophic failure at highway speeds because the dealer could not diagnose the problem and did not know if anything was wrong so i kept driving the vehicle despite the rattling.) this time i was able to safely drive to the dealer and the dealer replaced the flexplate under part warranty (with the vehicle at the dealer for repairs from 9/1/20 to 10/8/20). In my previous nhtsa complaint, i listed four other identical nhtsa complaints on the same model. In the intervening six months, i have found two more complaints of an identical nature - nhtsa ids (11327304 and 11320476). This is clearly a systemic issue with the potential for loss of control at highway speeds as has been documented. I urge a specific investigation of this mode of failure. |
Vehicle Mileage at Failure | 85000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | RALEIGH, NC |
VIN pattern | 2FMTK4K99FBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |