Issue ID | 1285915 |
Internal NHTSA # | 10870906 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EDGE |
Model Year | 2015 |
File date | 24/05/16 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | I purchased a brand new 2015 ford edge on 12/29/15. On january 19, 2016, the abs break system went out and it took 2 wks to fix. This happened when i was 4 hours from my home and had to leave it at a dealership then drive 4 hours back to get it. Ford could have cared less. Yesterday(5/24/2016),i was driving down the highway at the speed limit (70mph) when suddenly my vehicle's gas pedal stopped working. I immediately felt the car de accelerate and tried to press the gas pedal to keep up with traffic. However, stomping on the gas pedal did nothing to increase the speed. There were cars slamming on their brakes and swerving to go around me. I was in the left lane of a 3 lane highway and many cars and 18 wheelers began swerving to pass me on the right. It was extremely difficult to coast to the shoulder. The power steering seemed to be limited as well. There were 2 near misses with other cars and it could have been a very bad crash. I turned the vehicle off and back on and made it to my destination. But, this happened a second time on my way home in the dark. I took it in the next morning and used all back roads but even at a lower speed, the same thing happened twice. Ford now tells me that they are having problems with the "throttle bodies" on the 2015 edge and the part is backordered. Therefore it could be 2-3 weeks before my car is repaired. I purchased this car in december of 2016 brand new off the lot, less than 6 months & less than 7k miles later i experienced an extremely dangerous equipment failure with no warning. Ford customer svc does not seem the least bit concerned that their customers are not only inconvenienced by this issue, but could be killed! What is wrong with them? Does someone have to die to get their attention. I am still expected to pay ford moter credit on the car. However, i am unable to drive it. Once again, does someone have to die? |
Vehicle Mileage at Failure | 6900 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BATON ROUGE, LA |
VIN pattern | 2FMPK3K88FBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |