Issue ID | 1646891 |
Internal NHTSA # | 11311065 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EDGE |
Model Year | 2015 |
File date | 21/02/20 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2015 ford edge. Contact stated that parked with the vehicle idling, the vehicle eps warning light illuminated. Contact placed the vehicle in reverse, turned the steering wheel which ceased to operate correctly. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the steering gear needed to be replaced. The contact was informed that the vehicle was best repaired by an authorized ford dealer. The vehicle was towed to downs ford, inc. 360 new jersey ave 37, toms river, nj 08753, (877) 868-1848) where the prognosis was confirmed. The vehicle was not repaired. The contact mentioned nhtsa campaign numbers: 19v632000 (steering) and 15v250000 (steering) as a possible solution to the failure. The manufacturer was contacted and informed of the failure. The failure mileage was approximately 33,000. |
Vehicle Mileage at Failure | 33000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | TOM RIVER, NJ |
VIN pattern | 2FMTK4J85FBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |