Issue ID | 1378922 |
Internal NHTSA # | 10990459 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EDGE |
Model Year | 2016 |
File date | 09/04/17 |
Component | UNKNOWN OR OTHER |
Product type code | VEHICLE |
Description of the problem | I bought that suv on 12/9/16. On 17/1/17 i delivered (dealer) it for repair, i mean, to function for first time the interior (soffit) lights. On 21/2/17 they delivered (to me) the unit, after installed a new fuse box (sent from the manufacturer). On 4/ix/17 (night) from the left side of the soffit began to outburst smoke/burning smell. At the end, the left side of the soffit and the base of the sun protector (with mirrior) were burned. Next day, i took the vehicle to the dealer, and they have it yet. I wrote a letter, with copies to the ford ceo, vp customer affairs, vp quality control and dealer ceo. Later i file a claim at the local consumer affairs off. The dealer technician (in charge of repair the unit) said "that's an electrical flaw from manufact" |
Vehicle Mileage at Failure | 3000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | SAN JUAN, PR |
VIN pattern | 2FMPK3G96GBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | Y |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |