Issue ID | 1426942 |
Internal NHTSA # | 11048061 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | EDGE |
Model Year | 2016 |
File date | 17/05/17 |
Component | VISIBILITY:SUN ROOF ASSEMBLY |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2016 ford edge. While driving 65 mph, there was an abnormal cracking noise and the panoramic moon roof had spider cracks without warning. The contact called ford of branford (301 e main st, branford, ct 06405) and was informed that they did not repair panoramic glass. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic where the glass was replaced on may 17, 2017 with the failure mileage at 2,400. Additionally, while driving 65 mph on november 18, 2017, there was an abnormal popping noise and the sun roof cracked again. The vehicle was taken to an independent mechanic and was informed that the glass was on backorder. The manufacturer was not notified of the issue. The recent failure mileage was 8,800. |
Vehicle Mileage at Failure | 2400 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | BRANFORD, CT |
VIN pattern | 2FMPK4AP8GBXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 65 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |