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2010 Ford ESCAPE Air Bags Side Window Problems, Complaints and Defects

Issue ID	755703
Internal NHTSA #	10299662
Manufacurer	FORD MOTOR COMPANY
Brand	FORD
Model	ESCAPE
Model Year	2010
File date	31/12/09
Component	AIR BAGS:SIDE/WINDOW
Product type code	VEHICLE
Description of the problem	We were staying at a hotel at the inner harbor in baltimore maryland. We pulled into the entry way of the hotel. We got out of vehicle and were going to have it valet parked for the evening. Before the driver could get more than 7 feet from where we were standing the side curtain airbags deployed. The driver did not hit anything, did not jump a curb, or do anything that should have caused the airbags to deploy. We had to have the escape towed to a dealer in baltimore maryland. The dealer stated that although no damage was noted anywhere on the suv, ford would not warranty the repairs as there was some sort of impact data in the computer. We then went through our insurance carrier, they sent out an adjuster. The adjuster for state farm along with 2 ford mechanics searched the suv top to bottom, front to back and could not find any reason or visible damage that would cause the airbags to deploy. So state farm is not going to cover the repairs, and upon further conversations with ford motors, they state that they would not cover the repairs and there was no way to appeal their decision. I am filing a formal complaint with you today as i feel this could have been a catastrophic accident if it were to occur just 10 mins earlier while drive 60 mph on interstate i 95. Please note that the vehicle only has 1128 miles on it at the time of the incident. Should you require additional information, i have written statements from the valet drive at the hotel, a statement from the state farm adjuster stating no damage, pictures showing so damage, the hotline request data the master mechanics sent to ford with the dtc codes. Thank you in advance for your time.
Vehicle Mileage at Failure	1128
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	NEWARK, DE
VIN pattern	1FMCU0DG2AKXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	10
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WAUZZZ8K0EA117728 WBAPE11000WK08426 1UYFS2532L5927240 WF0TD35L1ALK09900 YV2RT40AXMB350332 WF0HXXWPDH8B61064 4JGDA5HB5HA931225 JS3TD0D12E4100400 LRWYGCEK7NC237355 KNDPM3ACXL7731317 1C4RJFCG1HC659151 JYACJ01C51A018357

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2010 Ford ESCAPE Air Bags Side Window Problems, Complaints and Defects, Recalls and Failures

2010 Ford ESCAPE Air Bags Side Window Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?