Issue ID | 863471 |
Internal NHTSA # | 10406176 |
Manufacurer | FORD MOTOR COMPANY |
Brand | FORD |
Model | ESCAPE |
Model Year | 2010 |
File date | 05/04/11 |
Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2010 ford escape. The contact stated that she was unable to take the vehicle out of gear. She mentioned that the failure recurred twice before and it was after she started towing the vehicle behind her rv. The vehicle was taken to the dealer who diagnosed that the transmission was defective and needed to be replaced. Two weeks later, while towing the vehicle the transmission started smoking. The vehicle was towed to the dealer who diagnosed that the transmission was burned beyond repair and needed to be replace. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was 43,000 and current mileage was 44,000. Updated 07/20/11*lj the consumer stated the transmission failed twice. The consumer was informed that flat towing caused the transmission failure, even though the owner's manual stated towing was allowed. Updated 02/08/12 |
Vehicle Mileage at Failure | 43000 |
Number of Occurences | 2 |
Source of the issue | HOTLINE VOQ |
City and State | NEW PORT BEACH , CA |
VIN pattern | 1FMCU0DGXAKXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 23/02/11 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | ENTERPRISE CAR SALES |
Dealer's telephone number | 714-841-4141 |
Dealer's city | HUNTINGTON BEACH |
Dealer's state code | CA |
Dealer's ZIP code | 92647 |