Issue ID | 1120602 |
Internal NHTSA # | 10644250 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2010 |
File date | 27/07/14 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | My family and i were traveling hwy 113 in va coming back to pa from nc. My husband accelerated to pass a vehicle. After passing, our vehicle began losing acceleration... My husband pushed the gas pedal to the floor and was not getting any acceleration. The wrench light illuminated and we had to make an emergency stop on the side of the highway while cars were passing us and coming up on us quickly. We came to a stop and the vehicle began to stall. My husband shut the vehicle off, waiting a minute and restarted. The vehicle seemed to run fine the rest of the way to pa. We called the dealership the following day (monday) and were told they could not get the vehicle in until 8/4. I began finding info on the web regarding ford's customer satisfaction program 13n03 regarding the throttle body. I took the vehicle in and was told there were not any codes showing on the computer. They refused to replace the throttle body. I was told to drive the vehicle and if it happened again to bring it back. I refused and insisted they replace it. I am now still fighting with ford to reimburse me. I have sent letters to ford only to receive a "form letter" back from them suggesting that i take the vehicle to the dealership to determine if the throttle body needs replacement... I had it replaced already... They obviously do not read letters sent to them. I will keep fighting but i do not understand why the nhtsa continues to receive complaints about this issue and does nothing about it. It is a huge safety issue! Shame on ford and the nhtsa! |
Vehicle Mileage at Failure | 27600 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | MORGANTOWN, PA |
VIN pattern | 1FMCU9DG4AKXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | 70 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |