Issue ID | 1591985 |
Internal NHTSA # | 11244672 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2010 |
File date | 02/10/13 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | My vehicle which is a 2010 ford escape has 2 major safety issues. This is now the third issue with my 2010 ford escape where the rear window shatters whileclosing the gate. This is a known issue with ford and they will not fix. Glass shatters into thousands of pieces and projects 10-15 feet in any given direction. Yet, ford will do nothing to fix. This is very unsafe where i have had glass shot at my face and i also have a dog that is often put in the back of the vehicle. The only way ford will do something is if i pay. I also wonder how many people have not filed complaints thinking this is a fluke accident and may have gone through insurance. I know it is no fluke since this is the third time this has happened and talking with ford they acknowledge the issue. There should be a recall on this vehicle. I have filed two other complaints with the nhtsa. The second is with the throttle body. The car will loose all power at varying speeds. I have lost power on the highway and the car almost stalls. The technical (not a ford one) that i brought this to said it was a common issue but ford was doing nothing about this. I have filed complaints with the nhtsa and there are many other complaints but there is nothing being done about these issues. Ford refuses to fix them. *js |
Vehicle Mileage at Failure | |
Number of Occurences | 3 |
Source of the issue | HOTLINE VOQ |
City and State | HOLBROOK, MA |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |