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2010 Ford ESCAPE Power Train Problems, Complaints and Defects

Issue ID	797235
Internal NHTSA #	10339243
Manufacurer	FORD MOTOR COMPANY
Brand	FORD
Model	ESCAPE
Model Year	2010
File date	01/04/10
Component	POWER TRAIN
Product type code	VEHICLE
Description of the problem	On march 14, 2010 i purchased a 2010 ford escape from tutle-click ford irvine, ca. Within 3 weeks i began to smell oil burning and hard shifting/bucking of the transmission. In early may i received a letter from ford stating a need for a transmission solenoid reprogramming (program number 10b15). When i brought it to ford on june 3, 2010 with a mere 4,369 miles for this service i also informed them of the oil burning odor. They dealt with transmission problem and found an oil leak during the diagnostics. I called ford customer relations and immediately asked for a case to be started on my vehicle (1422071530) the service manager informed me initially the needed to replace a gasket and it would be a couple days. On june 4, they informed me the engine needed to be removed to get to oil leak area and part was to be ordered for the 2010. On june 8, the service manager told me a short block had to be ordered and arrival would be june 9. On june 9 it had not arrived. On june 10, the short block arrived late in the day and the estimated completion was for june 15, 2010. I picked up the car on june 16, 2010 with 4,375 and no further leaks detected. I was told by the service manager that he put more than 10 miles on it to perform a road test and everything was fine. On june 17, i noticed a big puddle of oil/fluid in my parking area. I received a phone call from a friend i visited and she had a puddle of oil on her driveway. I spoke with the regional customer relations contact on june 17, and he informed me that he would have a factory technician come out to the dealership on wednesday june 23, 2010. I informed him i would be taking back to the dealer asap. On june 18, i dropped off the car and told them my assessment of not only the leak but the transmission was chugging/skipping. I received a phone call at 6pm on friday to inform me that was transmission fluid leaking an axle seal needs to be replaced. I have lost complete faith in this shoddy and incompetent service.
Vehicle Mileage at Failure	3000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	LAGUNA NIGUEL, CA
VIN pattern	1FMCU0DG4AKXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KNEJE55226K207303 LAEE7BC83D8H94558 WA1ANAFY6L2077340 WAUZZZ8P49A029959 3FMTR1R49PMA73210 WDD2122021A152833 5TDZZRAH4MS068097 1C4BJWFG8FL746796 11100847707777MAN JTJBJRBZ002026573 X9FDXXEEBDCY53047 WDBB9066331S72755

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2010 Ford ESCAPE Power Train Problems, Complaints and Defects, Recalls and Failures

2010 Ford ESCAPE Power Train Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?