Issue ID | 1333445 |
Internal NHTSA # | 10925368 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2010 |
File date | 07/11/16 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | 2010 ford escape was stationary when an error message appeared on the dashboard indicating "power steering fault." the wheel would turn but only with great effort. My mechanic indicated the power steering module needed to be replaced and is covered by a ford recall. Further investigation revealed that, while subject to the ford recall, the dealer "updated the software" and ford would not repair the faulty power steering module. Power steering modules should not fail. If they are prone to failure they should be recalled and replaced. |
Vehicle Mileage at Failure | 99000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | ASHLAND, VA |
VIN pattern | 1FMCU9D78AKXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |