Issue ID | 1453060 |
Internal NHTSA # | 11078784 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2010 |
File date | 07/03/18 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | I was driving my 2010 ford escape when i all of a sudden lost power steering while turning with no warning. I was able to pull off on the side of the road then my escape began to make a "dinging" noise repeatedly after the vehicle was stopped and put in park. The car then showed "power steering assist fault" . My escape has not had power steering since this incident. I called the dealership i purchased the escape from and they informed that the power steering assist recall had been satisfied prior to me purchasing it with the reprogram and nothing replaced. I then called ford customer care who confirmed this information and that i would have to pay for the repair myself since the recall was already satisfied with the reprogram. When running a code scanner it comes back as the torque sensor code. I am currently barely able to drive the vehicle without the power steering and unable to afford the $1500-$2000 repair that i was told "might work" by the dealership. |
Vehicle Mileage at Failure | 232000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | OTISVILLE, MI |
VIN pattern | 1FFCU0DG4AKXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 20 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |