Issue ID | 1461326 |
Internal NHTSA # | 11088679 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2010 |
File date | 15/04/18 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | The "power steering assist fault" light came on and i loss the power steering ability as i was driving down the street. Good thing i was on a city street and not going fast. I was told that there were no open recalls on this, but in 2014 there was a recall, but to update the software only unless the power steering had actually gone out. I want to know how did updating the software fixes the issue? I was forced to take it to a dealership, and was told there were no open recalls, and that it will be about $1,800 to fix. Why is ford not issuing another recall to take care of the numerous complaints for this failure? It's so unfair that this was going to be a problem eventually, and ford slapped a band-aid on it so as to not take responsibility for their error. I guess if someone gets injured seriously enough, then maybe they'll do something. Unfortunately, i have to pay for my car to be fixed, but i am going to do all that i can to get someone to listen to my concerns regarding the so call "recall" that didn't fix anything. Never again will i buy a ford vehicle. |
Vehicle Mileage at Failure | 112000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | CLEVELAND, OH |
VIN pattern | 1FMCU0D77AKXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 35 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |