Issue ID | 1512016 |
Internal NHTSA # | 11150061 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2010 |
File date | 08/09/16 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2010 ford escape. The contact took the vehicle to fox grand traverse ford lincoln mercury (3464 us-31, traverse city, mi 49684, (231) 922-2000) to be repaired per an unknown recall, but the power steering assist unit that the dealer performed a computer update on malfunctioned. As a result, the contact's vehicle did not have power steering ability. The vehicle was taken back to the dealer who claimed that the recall repair was performed and attempted to charge the contact for the repairs. The manufacturer advised the contact to take the vehicle to the dealer where he would be charged for the repairs. The failure mileage was 145,268. The vin was unknown. |
Vehicle Mileage at Failure | 145268 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | MANISTEE, MI |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |