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2010 Ford ESCAPE Steering Problems, Complaints and Defects

Issue ID	1523167
Internal NHTSA #	11162338
Manufacurer	Ford Motor Company
Brand	FORD
Model	ESCAPE
Model Year	2010
File date	17/12/18
Component	STEERING
Product type code	VEHICLE
Description of the problem	I was driving home mid day turning on to the main street when my power steering went out. It is a tight turn and lucky i had a hold of my steering wheel because it took everything i had to keep the car in the correct direction and not hit the pillar for a restaurant on this street corner. As this happened i did hear an alert going off in my car after the situation was under control i noticed my dash had a warning on it saying power steering failure. My thought was how stupid is that i already know this steering is out. I called the ford dealership i have taken my car to in the past and they informed me that there were no recalls on the steering, but before i had called them i did some research and found that my car did indeed have a past recall from 2014 for this steering problem. While on the phone w the dealership i informed them of this recall and they informed that this recall was repaired on my car in october 2014 with a software update. According to what i understand this software was just to install a warning chime & the dash warning. I want to know how this software fixes this dangerous problem. I could've been in a bad accident if was a weaker person. I can not afford to have this problem fixed at a ford dealership so i will be having this fixed at local shop at a cost to me of approximately $1,000. Ford should be required to repair this dangerous mechanical issue or reimburse customers who already had this repaired. Why wasn't ford required in the 1st recall to do this repair correctly. I beg you before there are more injuries or even deaths to recall this again and require ford to fix this issue. I did file a complaint with ford motor where it seemed they could've cared less. I do not have an invoice as of today only received an estimate at this time for repairs. As soon as these repairs are complete i will save a copy for future reference.
Vehicle Mileage at Failure	88800
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	FREDERICKSBURG, PA
VIN pattern	1FMCU9D77AKXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	5
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KMHDC51TPKU032484 5SAAK46A837104434 KMHC65LC1KU140693 WDD1771842W037914 1FMCU9H66NUB85696 YV1FW738DF1250937 YV1RS796952440397 SALLMAMC43A129997 WVWZZZ3BZYE185996 5YJ3E7EC0LF594475 1HD1FCW175Y638385 KMHC65LC0KU175807

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2010 Ford ESCAPE Steering Problems, Complaints and Defects, Recalls and Failures

2010 Ford ESCAPE Steering Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?