Issue ID | 1552378 |
Internal NHTSA # | 11193365 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2010 |
File date | 24/09/16 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2010 ford escape. The contact received a recall notice for nhtsa campaign number: 14v284000 (steering). The vehicle was taken to mike white ford of coeur d'alene (315 w clayton ave, coeur d'alene, id 83815, (208) 664-9211), but the part was not available. Instead, the dealer updated the software. In addition, the contact stated that the electric power steering indicator flashed and the steering wheel was extremely difficult to turn in either direction. The dealer diagnosed that the torque sensor needed to be replaced. The remedy was not provided and the contact was expected to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failures and provided a case number. The failure mileage was not available. |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | RATHDRUM, ID |
VIN pattern | 1FMCU0E71AKXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
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