Issue ID | 1616324 |
Internal NHTSA # | 11278246 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2010 |
File date | 31/10/19 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2010 ford escape. While driving, the steering wheel vibrated. While the vehicle was stopped, the steering wheel vibrated again and the power steering assist faulty indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed that the torque sensor needed to be replaced. The mechanic also stated that there was an unknown recall for the failure. The manufacturer was called and stated that there was no recall, and tried to up sell an extended warranty. The contact retrieved the paperwork with the diagnostic codes from the independent mechanic and went redlands ford inc. (1121 w colton ave, redlands, ca 92374, (909) 793-3211). The dealer stated that there was no recall and offered an extended warranty. The dealer referred the contact back to the manufacturer. The failure mileage was 140,000. |
Vehicle Mileage at Failure | 140000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | SAN BERNADINO, CA |
VIN pattern | 1FMCU0DG7AKXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
Tire size | |
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Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
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