Issue ID | 1386331 |
Internal NHTSA # | 11000484 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2010 |
File date | 01/05/17 |
Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2010 ford escape. Upon attempting to change a bulb within the liftgate door, the contact was unable to access the light to change the bulb. In addition, there was no manual option internally and no option to use a fob to open the liftgate hatch, which failed to open and secure when opened. The dealer (holman ford lincoln turnersville, 3641 rt 42 south, turnersville, nj 08012, (888) 471-2313) was unable to determine if this was a design flaw because they provided no solution to address the failures. The manufacturer was contacted. Technical service bulletin number: 12-4-3 (structure: body: hatchback/liftgate) was referenced. The vin was also included in nhtsa campaign number: 16v777000 (fuel system, gasoline). The approximate failure mileage was 84,000. Updated 08/22/17*lj the questionnaire was damaged. Updated 09/20/2017*js |
Vehicle Mileage at Failure | 84000 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | BARRINGTON, NJ |
VIN pattern | 1FMCU9DG5AKXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 01/01/10 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 6 |
Drive train type | 4WD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | TURNERSVILLE FORD |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |