Issue ID | 932991 |
Internal NHTSA # | 10468391 |
Manufacurer | FORD MOTOR COMPANY |
Brand | FORD |
Model | ESCAPE |
Model Year | 2010 |
File date | 18/05/12 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | My 2010 ford escape is making a noise that started about 2 months ago. The noise sounds like tools were being stored in the back and when i stopped, turned, or even began to take off again i would hear this rattling sound. I had to pay a diagnostic fee of 150 something dollars. Test-drove vehicle with mechanic but it was very hard to duplicate. They had vehicle 3 separate times vehicle ended up staying by the 3rd time with them from a thursday till a tuesday i was told it was rust on the sub frame shocked that ford had a service bulletin for and that they had to remove some type of bolts. Sound would be gone for a few days but maybe shake back loose. Sound now coming from the front. I called back to the 1st dealership and was told by the service manager basically don't bring it back there it is a waste of their time because they can't find anything wrong with the vehicle he asked me where i purchased it and was told to take back to original dealership. I must say early on into the situation i wrote to ford because i was very disgusted that i had to pay a diagnostic fee for something that was a known problem to ford all this time and wanted my fee back. They told me since it was not fixed and the 1st dealership could not really figure out what is wrong take it back to the original dealership of purchase. I found out that again i have to pay another diagnostic fee and i pray that they find or hear something due to the noise is not heard all the time. Again, i am out of more money. I decided not to waste anymore time paying diagnostic fees and maybe hope the vehicle falls apart i feel like i am up against a wall i know this is my last time dealing with ford time to move on especially with this 36,000 mile warranty crap. The noise is definitely there as others can hear it. I feel stuck i just pray that nothing happens to me when driving this junk! |
Vehicle Mileage at Failure | 38068 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | ROSLYN, PA |
VIN pattern | 1FMCU9DG7AKXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 20 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |