Issue ID | 984053 |
Internal NHTSA # | 10514340 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2010 |
File date | 29/05/13 |
Component | VEHICLE SPEED CONTROL |
Product type code | VEHICLE |
Description of the problem | While i was driving, the car started stalling : the speed indicator started coming down and even pressing on the accelerator, there was no pick up and the wrench sign lit up indicating the power train defect. I moved the car to the shoulder and waited for some assistance. I mechanic friend of mine came after about 45 min. He started the car and the wrench sign was no longer there. Rode the car for about 10 miles to get to my house. Ran some errands (about 20 round trip miles) later and the car rode fine. On 5/30/2013 morning (today) on my way to work, the truck stalled again with the lit up wrench sign. Pulled on to the shoulder, turned off engine and got the truck towed to the closest ford dealer - bob davidson ford,, parkville, maryland 21234 (410-661-6400). They performed diagnostics for a fee of $123. 00 and said that the throttle body assembly need to be replaced. The service dept indicated that they were out of these parts and is backordered. They were not sure when they will get the part. I drove the suv home with no further problems. I called ford motor co. Customer relations and complained. They issued a claim number cas[xxx]. I am unable to rent a car as i don't know how long it would be until they get the part to fix. I searched and found that this had been a recurring problem for the escape 2010. Ford should be responsible to repair this problem, i asked the customer service representative "is ford waiting until people get killed to fix this dangerous defect?". It is quite dangerous if it happens while driving in the express way at 55-60 mph in an inside lane. God help the escape owners. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 67100 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | FREELAND, MD |
VIN pattern | 1FMCU0EGXAKXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 29/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |