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2010 Ford ESCAPE Vehicle Speed Control Problems, Complaints and Defects

Issue ID	990590
Internal NHTSA #	10521804
Manufacurer	Ford Motor Company
Brand	FORD
Model	ESCAPE
Model Year	2010
File date	11/06/13
Component	VEHICLE SPEED CONTROL
Product type code	VEHICLE
Description of the problem	The first time the suv completely lost acceleration at 45mph. It was extremely dangerous. I was on a bridge & the emergency lane was so narrow that traffic was within inches of me. I sat for a while and then restarted the vehicle. I feel fortunate to have made it off the bridge without being in an accident. I made an appointment with my dealership, but before my appointment date i had to make an extended trip out-of-state. The second time it occurred was even worse. It occurred exactly one week later. I was taking my husband to the atlanta airport. Less than 40 miles of the airport and while driving 75 mph, it completely lost acceleration again. I was able to steer the vehicle off to the side of the road. We sat for a short while. I restarted the vehicle. We took the next exit and barely made it to a ford dealership. After sitting in a hotel for three days, we finally learned that the throttle body part is not available anywhere! And to make matters worse, the ford dealership in lagrange refuses to provide transportation and expects us to foot the bill for a 3 week or longer rental car (the part will not be released until july 2). The dealership will not even tell us when we can expect our vehicle to be fixed! And they expect us to pay for labor and the defective throttle body, too! This defective part is going to cost us: an airline cancellation fee - $100; 2 nights of non-refundable hotel rooms (i was continuing on from atlanta to visit a relative) - $130; 2 additional nights of hotel in lagrange $140; rental car - $588 (and will be higher, i'm afraid); 2 additional tanks of gas $90 (i have to return the rental car to ga from fl); the repair & part - $500-$600. I don't understand why i am responsible for paying for an obviously defective part and why a dealership would be so unwilling to provide transportation to us for a problem that we didn't create.
Vehicle Mileage at Failure	60000
Number of Occurences	2
Source of the issue	NHTSA WEB SITE
City and State	PENSACOLA, FL
VIN pattern	1FMCU0D76AKXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type
Transmission type
Vehicle speed	45
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JMZGF12P201209105 WVWZZZAUZLW112501 VF38UAHWTGL006767 5TDZA22C96S413452 PM2B200S003400696 1GTN1TECXEZ337043 JM1GJ1W55G1469478 WBAJA5C54KWW38934 W1K3G1CB4PL006734 VF1RFE00152645009 TMBJM6NJ9FZ028574 WF0PXXGCHPLC85726

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2010 Ford ESCAPE Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

2010 Ford ESCAPE Vehicle Speed Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?