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2010 Ford ESCAPE Visibility Glass, Side Rear Problems, Complaints and Defects

Issue ID	815908
Internal NHTSA #	10355050
Manufacurer	FORD MOTOR COMPANY
Brand	FORD
Model	ESCAPE
Model Year	2010
File date	11/09/10
Component	VISIBILITY:GLASS, SIDE/REAR
Product type code	VEHICLE
Description of the problem	I rented a 2010 ford escape suv from dollar rental car in san jose. On 9/11/10 at about 6:00 am at my hotel i went to load my bags to return to the airport. By accident i unlocked the rear liftgate glass with the remote. (i did not think to re-lock it before opening the liftgate.) after my bags were loaded, i closed the liftgate firmly (not softly, but not like king kong); upon impact of closing, the rear liftgate glass exploded, showering glass all over the pavement and in the back / on my luggage. There had been no contact with luggage in the back / my bags were low-profile (i have photos to prove; also, i have a 3rd-party witness who was loading his car several spaces away.) the ambient air temperature was around 60 degrees; the weather was fair / clear. The car had not been entered since the day before; i did not ever use the rear defrost or wiper during the course of my three-day rental. When reviewing the damage, i noted how heavy the rear wiper motor is that is attached directly to the glass. The suspension rods for holding the liftgate glass in the raised position must be very strong to support that motor, especially with the shallow angles involved. (others reporting exploding rear windows explain that the compressed gas inside these devices causes the explosive nature of the failure.) presumably this failure occurred because the glass was not locked, as it had not exploded during previous closings of the liftgate. There is no warning in the owners manual to be sure that the glass is locked before closing the liftgate. Possibly there was an invisible defect in the glass that contributed to the failure. I was "booby-trapped" by this car. In my 53 years i have never damaged a vehicle simply by opening and closing its doors. There were no other factors than those described above; i have photos, a 3rd party witness, and will be happy to testify these events in court. Updated 01/06/11 bf updated ivoq 01/07/11 updated 05/12/11 bf updated 12/29/11 *cn
Vehicle Mileage at Failure	12999
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	GLENWOOD, MD
VIN pattern	XXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	29/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

9C6CE21W0M0007994 1C6SRFLT6PN592371 19XFB2620DE920397 8Y2GZ43YDSV088278 1UYVS2533EP890640 5N1AL0MM2FC525301 WAUZZZ4M0HD009913 U5YPC813CDL435718 WMWSV3C5XDT392568 WDB9036631R437100 SJNBCAP12U0117376 KNADN4A35D6142539

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2010 Ford ESCAPE Visibility Glass, Side Rear Problems, Complaints and Defects, Recalls and Failures

2010 Ford ESCAPE Visibility Glass, Side Rear Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?