Issue ID | 1543610 |
Internal NHTSA # | 11184401 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2012 |
File date | 18/07/18 |
Component | VEHICLE SPEED CONTROL |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2012 ford escape. The contact was not the first owner of the vehicle and was unaware that there was an internal fault with the throttle body. The wrench icon, check engine, and oil pressure warning indicators kept randomly illuminating. Courtesy ford (6393 us-98 w, hattiesburg, ms 39402, (601) 264-5555) was aware that the manufacturer issued an unknown recall campaign to address the failure; however, there was no remedy for special coverage campaign number: 13n03 (throttle body extended coverage). The dealer stated that the vehicle was excluded because the mileage exceeded 8,000. The dealer diagnosed that the air flow sensor needed to be replaced. The part was replaced and the dealer stated that the throttle body was cleaned; however, both repairs failed to provide a remedy. The dealer and manufacturer expected the contact to replace the throttle body. The vehicle continued to lose speed and the contact was concerned that it could stall. The vehicle was not repaired and was unable to be driven. The manufacturer was contacted and provided no assistance. The failure mileage was not available...*bf consumer asked the manufacturer for technical guidelines for the campaign #13n03 and was told consumer wouldn't get what was needed. Throttle replaced. *jb |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | HATTIESBURG, MS |
VIN pattern | 1FMCU0DG3CKXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 18/07/18 |
Was original owner? | N |
Anti-lock brakes | Y |
Cruise control | Y |
Number of cylinders | 6 |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | MAC GRUBBS |
Dealer's telephone number | 601-705-0790 |
Dealer's city | HATTIESBURG |
Dealer's state code | MS |
Dealer's ZIP code | 39402 |