Issue ID | 1706578 |
Internal NHTSA # | 11376299 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2014 |
File date | 11/03/20 |
Component | ELECTRICAL SYSTEM |
Product type code | VEHICLE |
Description of the problem | Purchased from ford dealership while living in new york. Under the warranty, check engine light came on and fuel line was repaired in 2016 (ford co), i never received any correspondence regarding any recalls from ford comp. Same issue occurred and i had to pay $2k to repair it because i was not aware of any recalls. I moved to waxhaw, nc in 2017. After the same issue occurring, i called the ford motor company in lancaster, sc (moved here in 01/2020). I found out about the multiple "recalls" only when i called ford co in lancaster. I was never mailed any recalls. The ford co found recalls and i took it to them on 3/11/2020. Note that they did not offer me a loaner car, even though it was recall work . I picked it up the same day and two days later, it overheated yet again. I called ford co and spoke to jatoya and jamie. On march 17,2020, it stalled and then stopped while i was driving on the hwy. Check engine light came on again. I took it to ford co and they stated it had multiple issues that would cost me $6,700. 60 to repair! They replaced the coolant level sensor and a leak. On the nhtsa vehicle safety recall site, i discovered 5 recalls. Recall#'s 17v472000 (7/25/17),15v406000 (6/24/15)-electrical/instrument panel, 15v005000(1/9/15)-fuel system/gas delivery,fuel pump), 17v209000(3/27/17)-engiine/engine cooling), & 14v403000(7/2/14). I believe this should qualify as "lemon law" or an explanation as to why i received no notices regarding these significant recalls. Lastly, i trust that you will resolve these issues in a timely manner, provide me with a cost free loaner vehicle, and allow me to trade in this vehicle for another one (considering the costs and inconvenience incurred to myself and the innate possible injuries that could have occurred during the time that i was unaware of these. Please email me at [xxx] asap *dt redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *cc consumer stated another recall was |
Vehicle Mileage at Failure | 75000 |
Number of Occurences | 2 |
Source of the issue | NHTSA WEB SITE |
City and State | LANCASTER, SC |
VIN pattern | 1FMCU9JX1EUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | Y |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |