Issue ID | 1040287 |
Internal NHTSA # | 10564699 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2014 |
File date | 17/12/13 |
Component | ENGINE AND ENGINE COOLING |
Product type code | VEHICLE |
Description of the problem | The car takes approximately 18-22 minutes to attain a safe and proper inside vehicle temperature. Even with a remote start installed it will usually two starts for the car to reach a temperature that is not dangerous to my infant nephew. I can no longer pick him up without warming car up for half an hour. I brought back to fullerton ford dealership in nj and was told by service manager [xxx] that he had the same problem with his escape. He was able to just get another car. The average person like myself is told to contact ford corporate and file a complaint. I asked if it was possible to get another ford escape or edge ad was told by sales manager [xxx] i would loose my initial down payment of 4000 dollars, they also said they would need another 4000 dollars and increased payments. Nothing i can do except leave car in driveway during winter and make payments. The service invoice clearly states "no fix available". Yet they continue to sell this vehicle to general public and dupe us. The dealerships that continue to sell this vehicle should be boycotted and held responsible. They have also lied about mpg on sticker. They claim it will be between 26-32 mpg. Total lie. They blamed the winter fuel mixture. I tried a higher octane and still have no success. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 500 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | PISCATAWAY, NJ |
VIN pattern | 1FMCU0GX9EUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |