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2014 Ford ESCAPE Engine Problems, Complaints and Defects

Issue ID	1378338
Internal NHTSA #	10985972
Manufacurer	Ford Motor Company
Brand	FORD
Model	ESCAPE
Model Year	2014
File date	06/05/17
Component	ENGINE
Product type code	VEHICLE
Description of the problem	Roughly four weeks ago, i received an alert that my car was overheating when i was parked. I took my car in to ford and they told me that i need a new reserve bottle and charged me nearly $300. At this point, they inspected my coolant system and topped off my coolant which was low. Two weeks later, i was getting on the freeway and i received a severe warning for over heating. My car started shaking and an alarm was going off. I pulled off the freeway to observe that my coolant bottle was completely empty. I had my car in the shop for nearly a week before they discovered now that i need a new coolant bypass valve. I believe that ford needs to expand their recall (17s09) to include the actual issue of what is causing the localized overheating, which is a lack of coolant flowing through the engine leading to a crack in the cylinder head. I have to spend nearly $900 to fix this part on a car built in 2014. Ford's solution to fixing the possible cracked cylinder head is not to address the issue of why the coolant is leaking, but to install a sensor to then make owners have to constantly check their coolant system. This is not a fair solution to their problem. I do not believe it is right to make owners have to pay for the faulty coolant system. This is unsafe. Most average consumers are not mechanics and we should not be saddled with having to constantly monitor our coolant levels because ford developed a faulty coolant system that could lead to cylinder cracks that cause engine fires. I have spoken to ford consumer relations and they were no help at all. They could not even explain to me what items they would reimburse for in regard to this recall. Even though the recall letter states they will reimburse for previously paid for coolant leak or overheating repair, they refuse to assist me or reimburse me for my coolant and overheating repair. This is not fair.
Vehicle Mileage at Failure	90000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	FAIRFIELD, CA
VIN pattern	1FMCU0GX9EUXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	30/06/24
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	25
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WVWZZZ3BZ3E004354 WAUZZZZ8V8JA07387 WDB2110041A748513 WAUZZZ8DZXA040361 JYARN23E3EA018095 MZBFF811LRN416865 WVWZZZ3BZ4P158802 5UXZV4C52BL401511 WDB2200671A469383 55SWF6EB0JU265959 W1K2220351A552782 2C4RDGCG3LR161353

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2014 Ford ESCAPE Engine Problems, Complaints and Defects, Recalls and Failures

2014 Ford ESCAPE Engine Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?