Issue ID | 1394310 |
Internal NHTSA # | 11010350 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2014 |
File date | 24/07/17 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 ford escape. The contact received notification of nhtsa campaign number: 17s090000 (engine and engine cooling); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle overheated on different occasions. The contact took the vehicle to the lithia ford dealer where it was diagnosed that the coolant tank and the sensor needed to be replaced. The coolant tank was replaced; however, the recall repair was not completed. The manufacturer informed the contact that the remedy would not be available and they were not able to provide loaner vehicles due to nhtsa not authorizing them to do so. The approximate failure mileage was 25,000. Vin tool confirms parts not available. |
Vehicle Mileage at Failure | 25000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | FRESNO, CA |
VIN pattern | 1FMCU0GX1EUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
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