Issue ID | 1491358 |
Internal NHTSA # | 11121269 |
Manufacurer | Ford Motor Company |
Brand | FORD |
Model | ESCAPE |
Model Year | 2014 |
File date | 30/06/18 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2014 ford escape. The contact stated that the vehicle was taken to felix sabates ford lincoln (7601 south blvd, charlotte, nc) to be repaired per nhtsa campaign number: 17v209000 (engine and engine cooling). The dealer's representative took the contact's keys and declared the vehicle to be a road hazard due to the engine. The vehicle was repaired, but the dealer refused to return the vehicle due to additional damages caused by oil leaking into the coolant. The contact requested documentation, but the contact refused due to the damages being attributed to the recall. The manufacturer was notified and provided the contact with an estimate of the damages and requested that the dealer provide documentation. The failure mileage was approximately 69,000. |
Vehicle Mileage at Failure | 69000 |
Number of Occurences | |
Source of the issue | HOTLINE VOQ |
City and State | HUNTERSVILLE, NC |
VIN pattern | 1FMCU0JX2EUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 30/06/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |